A few excerpts from an article in this morning’s City AM (shame about the flash site):

Patientline, the company which offers hospital-bedside premium rater phone and television services has announced plans to cut the cost of calls, after admitting that a recent 160 per cent increase was “a mistake”.

The company caused controversy when it raised call charges for patients from 10p to 26p a minute in April.

[…]

Since the April price rise, Patientline has had to hold emergency talks with its lenders about its £80m debt.

Couldn’t have happened to a nicer company…